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EASyNotifier
EASyNotifier
sends SMS messages to lists of customers depending upon flexible and
pre-determined criteria. EASyNotifier is ideal for reducing costs of
collections, increasing bill collection rates and decreasing churn
through improved customer service. EASyNotifier hard dollar return on
investment (ROI) is often less than 6 months. The architecture diagram
below depicts the flow of the EASyNotifier.
1.1.
Daily download of delinquent customers from Accounting System
to EASyNotifier.
2.2.
EASyNotifier assigns appropriate SMS message per each
customer.
3.3.
System Administrator sets & runs jobs as needed.
4.4.
EASyNotifier sends SMS message to SMPP Gateway or directly to
the
Message Center.
5.5.
Message Center sends SMS notice to customers phone.
6.6.
Successful sends are received at customer’s phone.
7.7.
Unsuccessful sends are resent or sent in the next day’s jobs
if still delinquent.
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Features |
Benefits |
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Substantial ROI |
EASyNotifier
reduces hard dollar costs including labor, stamps, letters,
envelopes, and phone calls to collect money. This earlier
informing of the customer and thus collection of money also allows
you to increase your interest earned since the money is in your
pocket and not your customers. |
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Multiple Jobs |
Many jobs can
be created to send different SMS messages for different reasons
including but not limited to time delinquent, customer timeframe,
amount delinquent, new service notification (welcome messages)
etc. |
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Multiple SMS messages |
Existing messages can include bill delinquency, phone
service to end, notifications of new services, welcome messages
and many others. New SMS messages can be easily added in the
future for new applications. |
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Fast SMS sending |
SMS messages can be set to send messages at different
send rates per second depending on job. Messages can be sent
upwards of 10 per second per job. Thus hundreds of thousands of
messages can be sent every day if necessary. |
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Flexible Options |
EASyNotifier can be configured to your needs so system
integration into your existing environment is easy. |
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Many Applications |
Applications from bill delinquency, service termination,
updating of minutes used, welcome messages, new phones available,
old phone warranty is up, etc… can be created to improve bill
collection and increase customer service resulting in a reduction
in churn. |
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Web-based Reports |
Reports are updated regularly to note job status, jobs
created, jobs running, jobs completed, etc… |
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FTP’ing of customer lists |
Any standard list can be downloaded (FTP’d) to
EASyNotifier. EASyNotifier can differentiate lists based on
predetermined criteria. |
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Easy to Learn |
The intuitive design of the EASyNotifier allows even
inexperienced personnel to quickly come up to speed and utilize
all the features. |
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